> ## Documentation Index
> Fetch the complete documentation index at: https://dev.kernel.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get data feedback

> Returns a single data feedback ticket.

Returns a single data feedback ticket.

## Example

```bash curl theme={null}
curl https://api.kernel.ai/rest/v1/feedback/160857402 \
  -H "x-api-key: $KERNEL_API_KEY"
```

```json Response (200) theme={null}
{
  "id": "160857402",
  "status": "received",
  "category": "headcount",
  "external_id": "0010700000n0QXkAAM",
  "kernel_id": "1594610357",
  "field": "kernel_headcount_effective",
  "current_value": "130",
  "expected_value": "500",
  "comment": "Filing shows 500.",
  "evidence_url": null,
  "created_at": "2026-10-29T11:21:35.323Z",
  "resolved_at": null,
  "account": {
    "trading_name": "SimScale",
    "legal_name": "SimScale GmbH"
  }
}
```

## Path parameters

| Parameter | Type | Description |
| - | - | - |
| `id` | `string` | Ticket id returned by create or list. |

## Response fields

| Field | Type | Description |
| - | - | - |
| `id` | `string` | Ticket id. |
| `status` | `string` | One of: `received`, `in_review`, `on_hold`, `resolved`, `resolved_not_for_kernel`. |
| `category` | `string` | Ticket category. |
| `external_id` | `string` | CRM account id. |
| `kernel_id` | `string` | Kernel id for the account, if linked. |
| `field` | `string` | Disputed Kernel field. |
| `current_value` | `string` | Value Kernel currently holds. |
| `expected_value` | `string` | Value submitted on the ticket. |
| `comment` | `string` | Customer note, if provided. |
| `evidence_url` | `string` | Evidence URL, if provided. |
| `created_at` | `string` | When the ticket was created. |
| `resolved_at` | `string` | When the ticket was resolved, or `null`. |
| `account.trading_name` | `string` | Trading name. |
| `account.legal_name` | `string` | Legal name. |

## Errors

| Status | Response | Cause |
| - | - | - |
| 401 | `{"error":"Missing x-api-key header"}` | No API key provided |
| 403 | `{"error":"Data feedback loop is not available."}` | Data feedback is not available for this organization |
| 404 | `{"error":"Feedback not found."}` | Ticket does not exist in this organization |
| 503 | `{"error":"Service unavailable"}` | Backend temporarily unavailable |


## OpenAPI

````yaml GET /v1/feedback/{id}
openapi: 3.1.0
info:
  title: Kernel API
  description: Resolve company identities to canonical entities with a simple async API
  version: 1.0.0
  contact:
    email: support@kernel.ai
  license:
    name: MIT
servers:
  - url: https://api.kernel.ai/rest
    description: Production
security:
  - apiKeyAuth: []
tags:
  - name: Entity Resolution
    description: Resolve a company to a canonical entity
  - name: Firmographics
    description: Retrieve and enrich firmographic data for resolved entities
  - name: Parentage
    description: Look up parent and top-parent entities in a corporate hierarchy
  - name: Combined
    description: Resolve an entity and run a follow-up enrichment in one call
  - name: Alignment
    description: >-
      Link a CRM record to a Kernel entity and run the full cleaning pass in one
      call
  - name: LinkedIn Lookup
    description: Provisional LinkedIn company match jobs (not Kernel-verified)
  - name: Data feedback
    description: Open and manage data feedback tickets for CRM accounts
paths:
  /v1/feedback/{id}:
    get:
      tags:
        - Data feedback
      summary: Get data feedback
      description: Returns a single data feedback ticket.
      operationId: getFeedback
      parameters:
        - name: id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Feedback ticket
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FeedbackTicket'
        '401':
          description: Missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Data feedback is not available
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Feedback not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    FeedbackTicket:
      type: object
      required:
        - id
        - status
        - category
        - external_id
        - kernel_id
        - field
        - current_value
        - expected_value
        - comment
        - evidence_url
        - created_at
        - resolved_at
        - account
      properties:
        id:
          type: string
        status:
          $ref: '#/components/schemas/FeedbackStatus'
        category:
          type:
            - string
            - 'null'
        external_id:
          type:
            - string
            - 'null'
        kernel_id:
          type:
            - string
            - 'null'
        field:
          type:
            - string
            - 'null'
        current_value:
          type:
            - string
            - 'null'
        expected_value:
          type:
            - string
            - 'null'
        comment:
          type:
            - string
            - 'null'
        evidence_url:
          type:
            - string
            - 'null'
        created_at:
          type: string
          format: date-time
        resolved_at:
          type:
            - string
            - 'null'
          format: date-time
        account:
          type: object
          required:
            - trading_name
            - legal_name
          properties:
            trading_name:
              type:
                - string
                - 'null'
            legal_name:
              type:
                - string
                - 'null'
    Error:
      required:
        - error
      type: object
      properties:
        error:
          description: Error description.
          type: string
          example: Entity not found
    FeedbackStatus:
      type: string
      enum:
        - received
        - in_review
        - on_hold
        - resolved
        - resolved_not_for_kernel
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: Include your API key in the x-api-key header.

````

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