Update data feedback comment

PATCH

feedback

{id}

curl --request PATCH \
  --url https://api.kernel.ai/rest/v1/feedback/{id} \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "comment": "Updated from the filing."
}
'

import requests

url = "https://api.kernel.ai/rest/v1/feedback/{id}"

payload = { "comment": "Updated from the filing." }
headers = {
    "x-api-key": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({comment: 'Updated from the filing.'})
};

fetch('https://api.kernel.ai/rest/v1/feedback/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.kernel.ai/rest/v1/feedback/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'comment' => 'Updated from the filing.'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "x-api-key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.kernel.ai/rest/v1/feedback/{id}"

	payload := strings.NewReader("{\n  \"comment\": \"Updated from the filing.\"\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("x-api-key", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.kernel.ai/rest/v1/feedback/{id}")
  .header("x-api-key", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"comment\": \"Updated from the filing.\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.kernel.ai/rest/v1/feedback/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"comment\": \"Updated from the filing.\"\n}"

response = http.request(request)
puts response.read_body

{
  "id": "<string>",
  "status": "received",
  "category": "<string>",
  "external_id": "<string>",
  "kernel_id": "<string>",
  "field": "<string>",
  "current_value": "<string>",
  "expected_value": "<string>",
  "comment": "<string>",
  "evidence_url": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "resolved_at": "2023-11-07T05:31:56Z",
  "account": {
    "trading_name": "<string>",
    "legal_name": "<string>"
  }
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

Replaces the customer comment on an open data feedback ticket in your organization. Only the comment copy can be edited. Only unresolved tickets can be edited. Attempts to edit resolved tickets will result in a 409.

Example

curl

curl -X PATCH https://api.kernel.ai/rest/v1/feedback/160857402 \
  -H "x-api-key: $KERNEL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"comment":"Updated from the filing."}'

Response (200)

{
  "id": "160857402",
  "status": "received",
  "category": "headcount",
  "external_id": "0010700000n0QXkAAM",
  "kernel_id": "1594610357",
  "field": "kernel_headcount_effective",
  "current_value": "130",
  "expected_value": "500",
  "comment": "Updated from the filing.",
  "evidence_url": null,
  "created_at": "2026-10-29T11:21:35.323Z",
  "resolved_at": null,
  "account": {
    "trading_name": "SimScale",
    "legal_name": "SimScale GmbH"
  }
}

Path parameters

Parameter	Type	Description
`id`	`string`	Ticket id.

Request fields

Field	Type	Description
`comment`	`string`	The new comment copy. Required. Must be non-empty after trimming.

Errors

Status	Response	Cause
401	`{"error":"Missing x-api-key header"}`	No API key provided
403	`{"error":"Data feedback loop is not available."}`	Data feedback is not available for this organization
400	`{"error":"Invalid request body"}`	Missing or empty `comment`
404	`{"error":"Feedback not found."}`	Ticket does not exist in this organization
409	`{"error":"This ticket is no longer open."}`	Ticket is not `received` or `in_review`
503	`{"error":"Service unavailable"}`	Backend temporarily unavailable

Authorizations

x-api-key

string

header

required

Include your API key in the x-api-key header.

Path Parameters

string

required

Body

application/json

comment

string

required

Minimum string length: 1

Response

Updated ticket

string

required

status

enum<string>

required

Available options:

received,

in_review,

on_hold,

resolved,

resolved_not_for_kernel

category

string | null

required

external_id

string | null

required

kernel_id

string | null

required

field

string | null

required

current_value

string | null

required

expected_value

string | null

required

comment

string | null

required

evidence_url

string | null

required

created_at

string<date-time>

required

resolved_at

string<date-time> | null

required

account

object

required

Show child attributes

Update data feedback comment

curl --request PATCH \
  --url https://api.kernel.ai/rest/v1/feedback/{id} \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "comment": "Updated from the filing."
}
'

import requests

url = "https://api.kernel.ai/rest/v1/feedback/{id}"

payload = { "comment": "Updated from the filing." }
headers = {
    "x-api-key": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({comment: 'Updated from the filing.'})
};

fetch('https://api.kernel.ai/rest/v1/feedback/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.kernel.ai/rest/v1/feedback/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'comment' => 'Updated from the filing.'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "x-api-key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.kernel.ai/rest/v1/feedback/{id}"

	payload := strings.NewReader("{\n  \"comment\": \"Updated from the filing.\"\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("x-api-key", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.kernel.ai/rest/v1/feedback/{id}")
  .header("x-api-key", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"comment\": \"Updated from the filing.\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.kernel.ai/rest/v1/feedback/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"comment\": \"Updated from the filing.\"\n}"

response = http.request(request)
puts response.read_body

{
  "id": "<string>",
  "status": "received",
  "category": "<string>",
  "external_id": "<string>",
  "kernel_id": "<string>",
  "field": "<string>",
  "current_value": "<string>",
  "expected_value": "<string>",
  "comment": "<string>",
  "evidence_url": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "resolved_at": "2023-11-07T05:31:56Z",
  "account": {
    "trading_name": "<string>",
    "legal_name": "<string>"
  }
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

{
  "error": "Entity not found"
}

Getting started

API reference

API keys & Webhooks

Update data feedback comment

Example

Path parameters

Request fields

Errors

Authorizations

Path Parameters

Body

Response

​Example

​Path parameters

​Request fields

​Errors

Authorizations

Path Parameters

Body

Response

Example

Path parameters

Request fields

Errors